In February 2006, my brand new non-profit production company, The Lyric Theatre Foundation, embarked on its first show, I Love You, You're Perfect, Now Change, opening at the Hudson Mainstage in Hollywood.
We are actors, singers and directors and we were clueless. Thank goodness for Onstage411 and its experienced, knowledgeable, hard working and caring staff.
They set up a reservation system consisting of our own website, which they designed, and our own phone number, recording the greeting and instructions and alerting callers to sold out performances, discounts and comps. They got our insurance, they printed our postcard and did a target mailing of 1,000, did the design and printing of our program, printed and laminated our marquee, ordered print and online ads and got reviewers to the show.
They solved problems we created and patiently walked us through every step. Thanks in large part to Onstage411, we were near capacity or sold out for most of our performances. Do I recommend Onstage411? Yes, with great enthusiasm. Will I use Onstage411 again? Absolutely!
The numbers say it all. The first week that I hooked up with www.Onstage411.com, our house doubled. That was three weeks ago. Our houses have tripled since then. We had two reviewers in the first week (including the LA Weekly). We had another in week two. I don't know about you, but for promotional purposes, I simply could ask for nothing more.
The personal service and at-my-fingertips contact is amazing. I asked a lot of questions. I got immediate, detailed answers. The accessibility makes the service extremely special. I am not too proud to say that owe a lot of my show's ever-growing success to Onstage411.
—Jon Emm, Producer
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“From the moment I spoke with Leigh I knew our ticket sales were in good hands. Onstage411 definitely attributed to the success of our sold-out event. The staff is friendly, knowledgeable, and was always there to assist when any questions arose. The system is extremely easy to use and Sandra makes sure you completely understand all the options you have when using Onstage411. I highly recommend Onstage411 to anyone with ticket sales and marketing needs.”
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“I had an absolutely fantastic experience with Onstage411. We were sold out way in advance for every one of our shows. When we added shows, Onstage411 contacted a wait-list they had created, so we sold out right away for those also. I would highly, highly recommend Onstage411 to any show in town.”
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“I like the flexibility and control I have with the Onstage411 producer services website. I can check our numbers at midnight if I want to. The staff is hardworking and competent, and have always been there to assist me whenever I needed them.”
“Onstage411 provides a wonderfully professional and courteous staff to assist with the stressful and often overwhelming logistics of staging a production. The ticket reservation services, both over the phone and on the Web, and box office staff made my life as producer so much easier. I can't imagine how we would have kept track of paying customers and complimentary guests without 411's services. The Web site definitely contributed an air of professionalism and flair to our publicity efforts. All in all, Onstage411 serves as a valuable support system for the myriad behind-the-scenes tasks that are vital to the success of the challenging and magical enterprise of producing live theater. ”
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I highly recommend Onstage411 and will use their many services on future productions. With the Onstage411 ticket agency handling reservation I did not have to worry about that end of things at all, but their other services were just as valuable to me as a producer – from email blasts to helping to secure a new theater when it was necessary for my show to move.
They helped with postcard
printing and mailings, getting press to come see shows, and
helped me come up with creative solutions to the many
challenges of producing a play.
I knew I had a great show, but what good does that do me if no one else knows it even exists. Thankfully, because of Onstage411 just about everyone in LA knows about my show, and as we continue to have sold-out houses I think everyone in LA may come to see the show before we are done.
Onstage411 is the everything-you-need-to-make-your-show-a-hit shop!
—Joel McCrary, Producer
“While producing our musical Dear Bernard, I found Onstage411 to be an invaluable tool. From managing guest lists and ticket sales to time and money-saving deals on insurance and every other resource imaginable, Onstage411 could not have served me better. But it really just comes down to service, and that is all about Sandra, who is my savior.”
—John Switzer, Producer
“Onstage411 was an incredible resource. They were extremely professional and detailed with everything from our reservations to our comp lists. The added benefit was that they not only handled our reservations, but they offered postcard and poster distribution services, playbill design and email marketing. They were so helpful and a pleasure to work with!”
—Jennifer Malloy, Producer
“Onstage411 was one of the only easy, smooth-sailing, no-anxiety parts of producing a play. The staff is reliable and available 24 hours a day. I will use them again and again for every production. Thank you, Onstage411!”
—Nicole Blain, Producer
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“Sandra... I so appreciate your help and Onstage411 commitment in making our show a success. I feel really grateful for the personalized service – which, given how the last couple weeks have been, has been nothing less than a godsend.”
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You all are TERRIFIC!!!!!!!!!!! THANK YOU, SANDRA!!! THANK YOU, LU ANN! Thank you to everyone for your INSTANT RESPONSES, your CONCERN and you AMAZING CUSTOMER HELP/RELATIONS!!!! As I told Sandra this morning, if everyone ran their companies the way you do yours, the world would be so much NICER to deal with!!!!!!!!!!!
You are a GREAT organization and we are your clients forever!!!!!